Privacy Policy

1. Introduction

Crescent Electric ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our electrical services in Fort McMurray and surrounding areas.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone number, address)
• Service appointment details and preferences
• Payment information for services rendered
• Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and location data
• Pages visited and time spent on our site
• Referring website information

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our electrical services
• Process appointments and service requests
• Communicate with you about your service needs
• Send promotional materials (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Payment processors for transaction handling
• Legal authorities when required by law
• Professional advisors (lawyers, accountants)

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under applicable privacy laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications
• Withdraw consent where applicable

8. Third-Party Services

Our website may contain links to third-party websites or integrate with services like Google Business Profile. These third parties have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Crescent Electric
Email: fortmcmurrayelectrician@gmail.com
Fort McMurray, Alberta, Canada